Legal
Privacy Policy
La Boscosa Estate
Effective date: 1 September 2026
La Boscosa Estate respects your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, make an enquiry, book an event, or otherwise deal with us.
1. Who we are
La Boscosa Estate is operated by Louis Bazzo Pty Ltd.
In this policy, “we”, “us” and “our” means La Boscosa Estate and Louis Bazzo Pty Ltd.
2. Information we collect
We may collect personal information including:
- your name, email address, phone number and postal address;
- information about your event, such as preferred dates, guest numbers, venue requirements and messages you send us;
- payment and booking information;
- correspondence and communications with us;
- information you provide when completing forms, attending a viewing or entering into an agreement with us; and
- website usage information, including device, browser and interaction data.
3. How we collect information
We collect personal information directly from you when you:
- submit an enquiry or booking form;
- contact us by email, phone, social media or in person;
- attend a viewing or event;
- make a payment or enter into an agreement with us; or
- use our website.
We may also collect information from a person acting on your behalf, such as your partner, wedding planner or authorised representative.
4. Why we use your information
We may use your personal information to:
- respond to enquiries and provide information about La Boscosa Estate;
- arrange viewings, bookings and events;
- prepare agreements, invoices and payment records;
- communicate with you about your event;
- provide customer support;
- improve our website, services and communications;
- meet legal, accounting, insurance and regulatory obligations; and
- protect the safety, security and proper operation of our business.
We may send you information relevant to your enquiry or booking. You can opt out of non-essential marketing communications at any time.
5. Who we may share information with
We may disclose personal information to trusted service providers who help us operate our business, including providers of website, communications, booking, payment, accounting, security, legal, insurance and professional services.
We may also disclose information where required or permitted by law, to protect the safety or rights of our guests or business, or with your consent.
We do not sell personal information.
6. Overseas disclosure
Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure that providers handle personal information appropriately and securely.
7. Security and storage
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
No method of transmitting or storing information is completely secure. You should take care when sending sensitive information online.
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting and record-keeping requirements.
8. Accessing or correcting your information
You may ask us to provide access to, or correct, personal information we hold about you.
Please contact us using the details below. We may need to verify your identity before responding.
9. Complaints
If you have a concern about how we have handled your personal information, please contact us first and provide enough detail for us to investigate.
We will respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
10. Cookies and website information
Our website may use cookies and similar technologies to help it function, understand how visitors use it and improve the visitor experience.
You can change your browser settings to refuse cookies, although some website features may not work as intended.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on our website with its effective date.
12. Contact us
For privacy questions, access requests, correction requests or complaints, please contact:
La Boscosa Estate
Email:
hello@laboscosaestate.com.au